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Privacy Policy

How we collect and use your Information

We may collect and use personal information including name, postal address, telephone number, and email address in order to process and administrate orders submitted by you, respond to queries or requests submitted by you, administer or otherwise carry out our obligations in relation to any agreement you have with us or anticipate and resolve problems with any goods or services supplied to you.

We occasionally send out emails. We only send to people who have shown a legitimate interest in our company, either through purchasing from us, requesting information from us or signing up to our email newsletter. These emails will include details of special promotional offers, new seasonal products available or other information that may be of interest to you. You can unsubscribe from these emails by using the unsubscribe button at the bottom of our emails or by sending an email to enquiries@brooksgrove.co.uk

We will never share your personal information with any third parties for marketing purposes. Neither will we share your personal information with any gift recipients. You may supply a personal message to the recipient by using the free gift card option.

When paying for your order you will be re-directed to the Paypal site and the transaction will be carried out directly by them. We do not access or store your card details.

Cookie Policy

Cookies are small text files that are stored on the computer or mobile device you use to view this and other websites. This site uses cookies to in order to function properly. This includes the tracking of statistical data such as the number of users that visit the site, how often they visit and which pages on the site are most popular with the site’s visitors.

We monitor this data in order to be able to adapt and improve the site and its content according to our users’ needs. No personally identifiable information is recorded via these cookies – all statistical data we track is completely anonymous.

You have the option of disabling and deleting cookies from this or any other website from your internet browser if you wish to do so. Please consult your browser documentation for instructions on how to do this. By using this site you are agreeing to the use of cookies as described.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

We have no responsibility for the content of the linked website(s)

What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Changes to this Privacy Policy

It may sometimes be necessary to make changes to this Privacy Policy. When this happens we will post changes to this document. We suggest that you check here for updates.

Last updated: 21/01/2019

Our contact details

Our website address is: https://brooksgrove.co.uk.

Our email address is: enquiries@brooksgrove.co.uk